Booking information & Terms of Booking
'You' means the person or persons booking the cottage
'Us' or 'We' means Simplytime in Cornwall
'cottage or property' means the premises which has been booked for the rental period
A deposit of 20% of the rental fee is immediately payable by You unless the booking is a Late Booking (see below). Until this deposit is received We reserve the right to cancel the reservation, A receipt will be sent to you along with confirmation of the latest payment date for the remaining balance.
The balance of the rental fee is payable not less than eight weeks before the rental period; the latest date for this payment can be found on your deposit receipt. Should payment not be received your booking may be cancelled by Us and the deposit forfeit.
A refundable security deposit of £500 is payable by You and is due not less than eight weeks before the rental period. The security deposit will be returned promptly to You unless deductions are necessary as a consequence of any breach of this agreement (including but not limited to: additional cleaning, breakages, damage, loss of cottage property and postage of any items left at the cottage). Should any deductions be necessary by Us a full breakdown will be sent to You.
If you are booking your holiday less than eight weeks in advance of the rental period, payment of the full rental fee and security deposit are due immediately.
Cancellation of your booking not less than eight weeks prior to the rental period will result in the forfeit of the deposit. The security deposit will be returned to you in full.
Cancellation less than eight weeks prior to rental period will result in the forfeit of the total rental fee. The security deposit will be returned to you in full.
If the cottage can be re-let by Us at this short notice, which may be at a reduced rental we may (at our discretion) reimburse to you the sum received for the subsequent rental less an administration fee of 20% of your rental fee.
Arrival & Departure Times
You will have access to your cottage from 4.30 p.m. on your arrival day. The keys to the cottage will be left in a location, detailed in your cottage pack, which will be sent to you when the final payment has been received. On your departure day, the cottage must be vacated by 10.00 a.m. Failure to vacate by 10.00 am will result in an excess charge of £50 per hour for any excess period of occupation.
Care of the Property
You must take all reasonable and proper care of the cottage, inside the property and in the garden, and any furniture, pictures, fittings and effects in or around the property and leave them in the same state of repair and condition at the end of the rental period as found at the beginning.
You must keep and leave the cottage in a clean and tidy condition, including all cutlery and crockery cleaned and all rubbish removed and placed in appropriate bins/recycling bins. If we are alerted to concerns surrounding the care of the cottage, or disturbances, we reserve the right for us or our agents, to enter the property to carry out appropriate checks and we reserve the right to ask you to vacate the property with immediate effect if it is found in a neglected or damaged condition. Failure to meet this standard may result in deductions being made from the security deposit. If we are dissatisfied with the condition of the Cottage upon your departure, we may refuse to take a booking from you again.
You agree to respect the surroundings and not disturb any neighbouring properties, as well as adhering to any specific property restrictions in terms of noise restrictions that are in place at the cottage (if any).
The number of persons in the party must not exceed the number confirmed on the booking form. Additional guests (up to the maximum permitted) added to the party after the original time of booking will be subject to a charge of £30 per person payable before the holiday.
Smoking is not permitted inside the Cottage. Failure to adhere to this will result in a loss of your security deposit.
Exclusion of Liability
We (including our employees and agents) shall not (insofar as is permitted by law) be under any liability to you and your party or third parties for any accident, damage, loss, injury, expense or inconvenience, which may be suffered, incurred or arise out of or in any way be connected with the rental of the cottage.
No term of the Contract is enforceable under the Contracts (Rights of Third Parties) Act 1999 by a person who is not party to the Contract.
Exclusion of Liability for Suppliers Goods and Services
We include a number of suppliers on simply time in cornwall.co.uk and can accept no liability for any goods or services provided by these suppliers. You should check that you agree to the suppliers' own terms and conditions before trading with them.
In the unlikely event that any issues arise during your stay, including maintenance, please contact us immediately. It is a condition that you communicate any problem with the cottage during your holiday, if you fail to do this then we cannot accept any responsibility as we have been deprived of the opportunity to investigate and resolve the problem. If you feel that your complaint still stands on the completion of your holiday we would request that you follow this verbal complaint by writing to us within seven days of your departure from the property.
Holiday and Travel Insurance, including cancellation cover, is essential for your own protection and we advise you, to be suitably insured. We strongly recommend that Travel Insurance is taken out prior to your holiday. (Please make certain that your insurance cover includes loss of initial payments and cancellation)
Compensation payments do not apply where performance of the contract is prevented by risk of war or threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, technical problems of transport, closure or congestion of airports or ports, cancellations or changes of schedule by scheduled airlines and any events beyond Our control.
If Simply Time in Cornwall cancels your Holiday
Although it is unlikely, we reserve the right to cancel your holiday, if for reasons beyond our control the property is no longer available. In this event we will inform you, as soon as possible and you will be offered the choice of an alternative holiday of at least comparable standard, if available, or a refund of all monies paid, provided it does not arise from reasons of Force Majeure, as set out above. By accepting the alternative property you agree to our Terms and Conditions. If the alternative is less expensive than the original property booked you will receive a refund for the difference, if it is more expensive, you will be asked to pay the difference.
Pets are only allowed in certain properties and only with Our written consent prior to booking. Pets are only accepted subject to you accepting liability for any damage they may do and on the condition they are not left unattended in the property. There is an additional charge of £50 and the following conditions apply:
- a. Dogs must be under strict control at all times while in the property and must be kept down stairs at all times.
- b. Any fouling of lawns etc. must be cleared up without delay.
- c. You must bring the dog's bed or basket for sleeping in.
- d. Dogs MUST NOT lie on furnishings, and hair must be well cleared up before departing.
- e. Pets bedding and other effects must not be washed in the washing machine.
Failure to comply may result in termination of rental without compensation and additional charges.
Breach of Contract
If any of the above conditions are breached by you or any member of your party, we reserve the right to re-enter the property and request that the party leave the property with immediate effect.
This Agreement, and any issues or disputes of whatever nature arising out of or in shall be governed by and construed in accordance with the Laws of England and Wales.
The Parties submit to the exclusive jurisdiction of the courts of England and Wales.
Simply Time in Cornwall, 32 Passage St, Fowey, Cornwall, PL23 1DE